Frequently Asked Questions

Where do you ship to?

We ship worldwide from the UK. Delivery times vary by location — typically 5–14 business days internationally and 3–7 days within the UK.

How long does delivery take?

UK orders: 3–7 business days. International orders: 5–14 business days. You’ll receive a tracking number once your order is dispatched.

Can I return my order?

Yes! We offer hassle-free returns within 30 days of delivery. Items must be unused and in original packaging. See our Refund Policy for full details.

My item arrived damaged — what do I do?

Contact us immediately via our Contact page with photos of the damage and we’ll arrange a replacement or refund.

Are your products compatible with PC, PlayStation and Xbox?

Most of our peripherals support multiple platforms. Always check the product description for compatibility details before purchasing.

Do you offer warranty on products?

Yes, all products come with a minimum 12-month warranty against manufacturing defects.

How do I track my order?

Once dispatched, you’ll receive an email with your tracking number and a link to track your shipment.